Frequently Asked Questions
Find answers to the most common questions about shopping, orders, shipping, returns, and more.
Browse products, add items to your cart, and click on "Checkout". Fill in your shipping details, choose a payment method, and confirm your order.
We accept Cash on Delivery, bKash, Nagad, Rocket, and all major credit / debit cards.
Inside Dhaka it takes 1-2 working days. Outside Dhaka it takes 3-5 working days. Orders placed before 4:00 PM are dispatched the same day.
Yes. Go to Track Order and enter your order number, or open My Orders from your account to see live status updates.
You may return any product within 7 days of delivery if it is unused and in original packaging. Damaged or wrong items are replaced free of cost.
You can cancel or modify an order from My Orders before it is shipped. Once shipped, please contact our support team.
Yes. Most products carry a 6-18 months service warranty depending on the brand and manufacturer.
Call our support hotline, email support, or start a live chat from the Contact Us page.